Funeral Plans FAQ’s

Please see the list of Frequently Asked Questions which may help answer some of your questions about pre-paid funeral plans, if you do have any further question please do contact us on 0800 996 1927, or pop into one of our funeral homes.

What is a funeral plan?

A funeral plan lets you arrange and pay for your funeral in advance and at today’s prices, beating rising funeral costs. It’s an easy way to get your funeral arranged whilst protecting loved ones from rising costs and uncertainty about your final wishes.

Who can buy a plan?

All our plans are available to any UK resident over 18. There are no medical questions and there is no medical required, whether or not you have any existing medical conditions.

How you can buy a funeral plan?

Buying a plan from us is simple. You can buy in person at your local Scotmid Funerals office – to arrange an appointment please call us on 0800 996 1927

Who will carry out your funeral?

Your funeral will be carried out by us Scotmid Funerals part of the Scotmid Co-operative Society, an independent Scottish Co-operative.

Can I take out a plan for somebody else, or a joint plan?

Yes, all of our plans options allow you to buy a plan for someone else. If you do this you will receive all of the correspondence about the plan and you will have all of the rights to the plan and be responsible for paying for it. Yes, two plan holders can be named on the Agreement Form, and the plan can be used for the funeral of either of the plan holders.

What happens to my money and is is safe?

So we can deliver our obligations to you, we put all of your money into an individual whole of life assurance policy that is managed by Royal London Mutual Insurance Society. Royal London is authorised by the Prudential Regulation Authority (PRA) and regulated by the PRA and the Financial Conduct Authority (FCA). In addition, Scotmid Funerals are registered with the Funeral Planning Authority (FPA), this is an organisation set up by the industry to regulate providers of UK pre-paid funeral plans.

I'm a member of Scotmid Co-operative, do I receive any discount?

As a member of Scotmid Co-operative you will receive a discount of £100 against the cost of any of our funeral plans. Just give your membership number to our team when taking out your funeral plan, and they will apply the discount. You can find out more about Scotmid membership here.

What if I have a complaint about my plan?

If you have a complaint regarding one of our funeral plans, please do not hesitate to contact us. Please see our complaints procedure.

What to do next?

If you’d like further information on our Funeral Plan or our free planning service, please call us on 0800 996 1927 or visit any of our Scotmid funeral homes.

Contact us