Client Reviews
Our clients are given the opportunity to write a review about us online.
We use Much Loved, an online charity, for our tribute pages, and our online reviews, you can read these reviews here
Client questionnaires
We send a questionnaire a few weeks after the funeral to every family we look after. This provides us with important feedback, these questionnaires are reviewed by our management team and are used to improve our service.
Comments about our service
How to contact us if you have a comment or a concern about our service
To make a comment or complaint about our service you can contact us by phone, email or post. Please view our complaints procedure here.