We send a quality service questionnaire a few weeks after the funeral. This provides us with important feedback, these questionnaires are reviewed by the management team and used to improve our service.
Our clients are given the opportunity to write a review about us online, these are posted on Funeralzone, a leading UK funeral resource. Click here to read independent reviews for one of our Edinburgh funeral homes.
”All staff were very sympathetic and thorough with the planning of the funeral.“R A - Portobello
”All staff dealt with our questions in a friendly and sympathetic manner.“A M - Edinburgh
”A very professional service, Helpful and caring“H M - Edinburgh