Whilst we appreciate that the first few weeks after the funeral are a particularly difficult time, we constantly strive to improve the level of service we provide. We therefore send a quality service questionnaire a few weeks after the funeral. This provides us with important feedback, these questionnaires are reviewed by the management team and used to improve our service.
We also receive cards and letters from families we have served.
”All the family were totally impressed with the service. All the arrangements were dealt with in a highly professional manner.“A M - Leith
”The entire staff all A+ kind helpful. The service was tasteful and respectful.“D C Portobello
”From the very first visit, to the day of the funeral the service was very professional.“W L Edinburgh