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Contact
0800 996 1927
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Funeral Notices
About
About Us
Scotmid Funeral Locations
What clients say about us
Dundas Fyfe Funerals
Thomas Brown Funerals
Cruse Bereavement Scotland
News
Contact Us
Arranging a Funeral
Planning a Funeral
What to Do When Someone Dies?
What to Do When a Child Dies?
Choosing the Type of Funeral
Cremation
Local Crematoriums in Scotland
Burials
Writing a Eulogy
Funeral Obituaries
Funeral Donations
Costs
Funeral Costs
Third Party Costs
Traditional Funeral
Essential Funeral
Direct Cremation
Paying for a Funeral
Support With Funeral Costs
Funeral Plans
Looking for a Funeral Plan?
Our Direct Cremation Funeral Plan
Funeral Plans Q&A’s
Services
Funeral Services
Ashes Urns, Caskets & Keepsakes
Catering
Coffin Range & Prices
Co-Op Funeral Flowers
Funeral Car Hire Scotland
Headstones & Memorials Edinburgh
Online Obituary Service
Menu
Funeral Notices
About
About Us
Scotmid Funeral Locations
What clients say about us
Dundas Fyfe Funerals
Thomas Brown Funerals
Cruse Bereavement Scotland
News
Contact Us
Arranging a Funeral
Planning a Funeral
What to Do When Someone Dies?
What to Do When a Child Dies?
Choosing the Type of Funeral
Cremation
Local Crematoriums in Scotland
Burials
Writing a Eulogy
Funeral Obituaries
Funeral Donations
Costs
Funeral Costs
Third Party Costs
Traditional Funeral
Essential Funeral
Direct Cremation
Paying for a Funeral
Support With Funeral Costs
Funeral Plans
Looking for a Funeral Plan?
Our Direct Cremation Funeral Plan
Funeral Plans Q&A’s
Services
Funeral Services
Ashes Urns, Caskets & Keepsakes
Catering
Coffin Range & Prices
Co-Op Funeral Flowers
Funeral Car Hire Scotland
Headstones & Memorials Edinburgh
Online Obituary Service
Funeral Questionnaire
Funeral Questionnaire
Funeral Questionnaire, feedback from clients
Name
First
Last
Funeral Date:
*
Reference Number
1) How satisfied were you with our service?
Very satisfied
Fairly satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Please give details
2) Did anyone or anything particularly impress you?
Yes
No
Please give details
3) Was everything about the funeral fully explained to you?
Yes
No
Please give details
4) Did you choose a Direct Cremation (a no service funeral?)
Yes
No
4a) What was the reason a direct cremation was chosen?
Simplicity
Lower cost
No fuss
It was the choice of the deceased
Holding a commemoration separately
Family unable to attend
Dislike of crematorium
Other
Please give details
5) Would you recommend us to a relative or friend?
Yes
No
Please let us know why
6) What could we do to improve our customer service?
7) Why did you choose to use us? (please select all that are applicable)
Have used you before
Recommended
Location
Advertisement
Our Reputation
Other
Please give details
8) How did you hear about us?
Radio Advert
TV Advert
Other Advert
Leaflet
Google
Scotmid Member
Our Website
Recommendation
Other
Please give details
9) Is it okay to use this feedback as a review? (We would only use your initials along with your comments)
Yes
No
10) Would you like information on any of the following?
Funeral Plans
Memorial Masonry
Scotmid Co-Operative Membership
Consent
We will use the information you have provided to contact you as requested. For further details on how your data is used and stored, please see our
Privacy Policy
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