It is usually a close family member or friend who makes the funeral arrangements – there are no rules about who can or can’t do it, but whoever it is they’ll need to make certain decisions and arrangements. They’ll also be responsible for paying for the funeral.
When you contact us about making funeral arrangements, we’ll arrange to meet you to talk through what you want – you can do this at our premises or we can come and meet you at home or at your solicitor’s office.
We’ll encourage you to decide some things as soon as you can, such as whether it will be a burial or cremation, when and where you would like the funeral to take place, and whether it will be a non-religious or religious service.
You’ll also need to let us know:
- Their name, address and age
- Where they are (e.g. the name of the hospital or home)
- Their Doctor’s details
- Whether a Death Certificate (Form 11) has been issued yet
You don’t need to have registered the death or have the Death Certificate in order to get in touch with us, but you’ll need to have registered the death before the funeral can take place.