We send a quality service questionnaire a few weeks after the funeral. This provides us with important feedback, these questionnaires are reviewed by the management team and used to improve our service.
Our clients are given the opportunity to write a review about us online, these are posted on Funeralzone, a leading UK funeral resource. Click here to read independent reviews for one of our Edinburgh funeral homes.
”All the family were totally impressed with the service. All the arrangements were dealt with in a highly professional manner.“A M - Leith
”The entire staff all A+ kind helpful. The service was tasteful and respectful.“D C Portobello
”From the very first visit, to the day of the funeral the service was very professional.“W L Edinburgh